Travis Baker

Systems Administrator With 9 Years Experience

Email: travisbakerit@gmail.com | Phone: (641) 204-1680

About Me

I have over nine years of experience in the IT industry, currently serving as a Systems Administrator at Crunchyroll. In this role, I support and maintain a variety of systems, while continuously improving processes through research and development.

I hold an Associate of Applied Science (AAS) degree in Information Technology/Network Administration from Des Moines Area Community College. My education equipped me with a comprehensive skill set in networking administration, system administration, cybersecurity, computer hardware, front-end web development (HTML/CSS/JavaScript), programming (C/C++), and shell scripting (Bash/PowerShell).

Skills

Customer Service, VPN, Layer 2/Layer 3 Switching, QoS, VLANs, Spanning-Tree Protocol/Rapid Spanning Tree Protocol, Network Troubleshooting, Remote Desktop Gateway, RADIUS, Ticketing/Project Management Systems (ConnectWise Manage and Jira), RMMs (ConnectWise Automate, SyncroMSP, and Atera), Cisco Meraki, Cisco Catalyst Switches, Dell PowerSwitches, Ubiquiti systems including EdgeMAX devices and UniFi, Fortinet systems, Linux System Administration, Windows System Administration, Mac System Administration, Active Directory, Microsoft Entra, Group Policy, Intune, Azure Cloud Environments, SharePoint, Computer Repair

About This Site

This website serves as a portfolio to demonstrate my diverse skill set, both through its design and functionality (e.g., web development and hosting), as well as through examples of my work, such as scripting projects and network architecture designs. The site is primarily developed using HTML and CSS, with additional technologies like JavaScript, ReactJS, and PHP integrated to enhance its features.

Recent Work History

Systems Administrator, December 2022-Present

Crunchyroll, Grimes, IA

• Manage Intune, Jamf, On-Prem, and Google Workspace environments

• Configure and maintain a 2-tier network with equipment from Fortinet, Dell, and Cisco

• Configure and rollout new PC deployments (Mac and Windows)

• Identity access management via Okta

• Configure and maintain VMWare vSphere environment including managing virtual desktops via VMWare Horizon

• Troubleshoot various user issues and implement fixes

Network Support Specialist, Febuary 2020-Present

Dymin Systems, Urbandale, IA

Manage Azure, Office365, On-Prem, and Intune environments •

Configure and maintain various network equipment from Cisco including Meraki environments, Fortinet, and Ubiquiti including EdgeMAX and UniFi devices •

Help implement changes to standard network deployments •

Troubleshoot help desk tickets and escalated network tickets •

IT Technician, May 2019-January 2020

City of Waukee, Waukee, IA

• Learn Active Directory/Exchange by setting up/disengaging user accounts

• Troubleshoot various technologies including laptops, desktops, servers, network switches, phones, and IP phones

• Gained valuable knowledge in Active Directory, Group Policy, PowerShell, etc.

• Strengthened interpersonal skills by having conversations in person and over the phone